Unable to include video

BrianP6
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Last seen: 1 year 2 weeks ago
Tue, 05/24/2016 - 16:51
#1
Unable to include video

Hi,

When I try to add a video url and click 'search' nothing happens.

I want to link to an MP4 video on my website, but I've also tried with a YouTube url and still nothing works. Can you help please.

Thanks,

Brian.

cindy
cindy's picture
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Last seen: 1 day 20 hours ago
Tue, 05/24/2016 - 17:02

Hi,

Please send us your site url with admin account so that we could check and fix your problem

cindy
cindy's picture
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Last seen: 1 day 20 hours ago
Tue, 05/24/2016 - 17:45

Thanks for the information

We will check and respond you asap!

kiditran
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Last seen: 4 weeks 20 hours ago
Thu, 05/26/2016 - 10:59

Hi there,

This plugin is using deprecated version of Youtube API, can you use Vimeo instead?

BrianP6
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Last seen: 1 year 2 weeks ago
Thu, 05/26/2016 - 15:31

I guess that could be possible, but as YouTube is the leading source of video, when will you be able to upgrade this?

Also, I wanted to use my own MP4 on my website without having to host it on a cloud platform. Can't it do this?

Thanks,

Brian.

kiditran
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Last seen: 4 weeks 20 hours ago
Fri, 05/27/2016 - 09:29

Hi there, 

- So please waiting for us, we'll have to upgrade Youtube API into megaslider. It's possible to spent 2, 3days to accomplish.

- About second problem, we don't support this feature unfortunately, just upload video through youtube or vimeo. 

Thanks.

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