Mobile Menu Doesn't expand on one page only

LBaker
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Last seen: 1 week 3 days ago
Fri, 06/16/2017 - 00:27
#1
Mobile Menu Doesn't expand on one page only

Every page on the site calls in the same header, including the index.php page. Strangely, the mobile menu works on every page EXCEPT the index.php page. It doesn't expand to open the menu at all on the home page. Any idea why this would be? http://www.parshalltreecare.com/

LBaker
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Last seen: 1 week 3 days ago
Sat, 06/17/2017 - 19:58

Hi, Checking back on this issue.

cindy
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Last seen: 4 hours 16 min ago
Mon, 06/19/2017 - 14:27

We are checking your issue and we will respond you asap!

LBaker
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Last seen: 1 week 3 days ago
Wed, 06/21/2017 - 19:02

Checking in again...my client would like this resolved as soon as possible.  Wondering if you've had a chance to look at this?

LBaker
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Last seen: 1 week 3 days ago
Wed, 06/28/2017 - 21:00

Hi, Its been almost 2 weeks, please let me know if you are able to help with this issue.

cindy
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Last seen: 4 hours 16 min ago
Fri, 06/30/2017 - 15:52

We are very sorry but we have not found the solution yet

We will notify you as soon as we find out

cindy
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Last seen: 4 hours 16 min ago
Mon, 07/03/2017 - 12:06

Hi,

Please send us your FTP account 

LBaker
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Last seen: 1 week 3 days ago
Tue, 07/11/2017 - 01:26

I cannot send you our FTP account information.  As a general rule we don't give anyone access to our server.  Are there specific files i can send you?

cindy
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Last seen: 4 hours 16 min ago
Tue, 07/11/2017 - 09:40

Sorry but we cannot help you without FTP account. We need to check directly on your website because we do not have the same issue on our demo

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