footer-page .widget_contact_info problem

arl_garm
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Last seen: 7 months 2 weeks ago
Wed, 09/05/2018 - 21:05
#1
footer-page .widget_contact_info problem

Hi,

I'm facing an issue since a long time and only in certain browsers and OS.

Windows Firefox and chrome are fine but edge is not ok. Mac OS Firefox is not ok... and etc.

The background of this class makes a black vertical thin line behind the logo and the contact info.

I have an example image but I don't know how to insert it here.

Regards

Ariel

cindy
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Last seen: 2 weeks 5 days ago
Wed, 09/12/2018 - 10:07

Hello

Sorry for the late respond. Could you please send us your website url to check

cindy
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Last seen: 2 weeks 5 days ago
Thu, 09/13/2018 - 10:42

Hello,

Please add code as this https://1drv.ms/u/s!ArRPkgVQNPYZg2tYZqa_T-z82u6- in file style.css

arl_garm
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Last seen: 7 months 2 weeks ago
Mon, 09/24/2018 - 18:28

Hi,

I've made the change as suggested:

#footer-page .widget_contact_info .widget_background__half:nth-child(2) {
  left: auto;
  right: 1px;

  -webkit-transform: skewY(-10deg);
  -moz-transform: skewY(-10deg);
  -ms-transform: skewY(-10deg);
  -o-transform: skewY(-10deg);
  transform: skewY(-10deg);
}

but the line is still there... thiner but there... with an extra added noise at the right of the rectangle.

Please use same link and for example check it on edge... sometimes will take time to appear as some content (css are) will be cached on your browser... so try to do the refresh and etc. thing. Thanks!

cindy
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Last seen: 2 weeks 5 days ago
Tue, 09/25/2018 - 09:53

Hello,

Please send us your account to check 

arl_garm
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Last seen: 7 months 2 weeks ago
Wed, 10/03/2018 - 04:02

Sorry which account?

thanks!

cindy
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Last seen: 2 weeks 5 days ago
Fri, 10/05/2018 - 16:45

Hello

Please send us your FTP account 

cindy
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Last seen: 2 weeks 5 days ago
Tue, 10/16/2018 - 14:38

Hello

Please check your FTP account again

We try serveral times but no success

cindy
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Last seen: 2 weeks 5 days ago
Thu, 10/18/2018 - 10:31

Hello

We cannot connect. Please see https://1drv.ms/u/s!ArRPkgVQNPYZg3-DPnQGiYDS2jiF

So, please try this solution: Open your  file style.css and add the following code https://1drv.ms/u/s!ArRPkgVQNPYZg2tYZqa_T-z82u6- at the bottom

arl_garm
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Last seen: 7 months 2 weeks ago
Thu, 10/25/2018 - 23:35

i've added the css code and it still shows a very thin line :(

cindy
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Last seen: 2 weeks 5 days ago
Mon, 10/29/2018 - 09:44

Let us check again

cindy
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Last seen: 2 weeks 5 days ago
Mon, 10/29/2018 - 12:17

Hello

We check your link on Microsoft Edge and see the thin line https://1drv.ms/u/s!ArRPkgVQNPYZhApogKfyadhYpObc

However, when we access your FTP, download your file but see no  problem https://1drv.ms/u/s!ArRPkgVQNPYZhAlL_hdFFokEempC

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